A man ordered a lotion worth Rs. 300 from Amazon and received a product worth Rs.19000!
A man ordered a body lotion from amazon and received Bose wireless earbuds worth Rs. 19k. Not only did he received this expensive product, but he also got to keep it!
According to Amazon’s return policy, these premium headphones came under ‘non-returnable items’ so after speaking to customer care, he was told to keep the product. Gautam Rege, co-founder and director of Josh Software and the lucky Amazon customer, shared the photo of his Amazon package on Twitter and his tweet went viral. Not only people envied this misplacement but also shared their own experiences.
Bose wireless earbuds (₹19k) delivered instead of skin lotion (₹300). @amazonIN support asked to keep it as order was non-returnable! 🤪🤦♂️🥳 pic.twitter.com/nCMw9z80pW
— Gautam Rege (@gautamrege) June 10, 2020
Guess what, I ordered Dell Monitor worth 13k and what i got is Colin bottles, garbage etc. and now they are saying that they will not refund my money also. Amazon is just trying to fool their customers. Amazon business model revealed!!@AmazonHelp pic.twitter.com/mtH1SemrAN
— Kalyan Gandhapu (@gandhapukalyan) June 11, 2020
Congratulations. I had a similar experience as well. The bounty wasn’t in the same league as yours though. 😊 https://t.co/3DWO8xRdZB
— Debashis Tripathy (@deba1602) June 11, 2020
People also explained why Amazon was ready to give away the product as the platform itself would not be bearing the loss.
Yes @amazonIN can ask you to keep it and refund your money also.
Because cost of returning the item (logistics) is on them, cost of items is on the merchant.
Additionally merchant will be charged penalty for having problems with the order. @amazonIN will always make profit.
— Akshay Mathur (@akshaymathu) June 11, 2020
Have you ever had a similar experience?